Hp scanner software window 10 keep failing
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I tried another download in case it had not installed correctly. Windows Update tells me there are no current updates.Īccording to Customer Help, the only driver that is recommended is Photosmart Full Feature Software and Drivers and that is showing as: File name. When I try a scan: "The printer is not connected to the computer" message comes up. Results from the HP Print and Scan Doctor says everything is in order. I think there must be something wrong with me!! I could find everything on Windows7 but Windows10 is nuts. I have done everything except uninstall the HP Print driver. Will a new printer actually solve this? I have only had this model a few months.
![hp scanner software window 10 keep failing hp scanner software window 10 keep failing](https://i.ytimg.com/vi/bOuTJ2NGiLk/maxresdefault.jpg)
Like so many others, I am going round in circles here! I am no computer whiz but I can usually find my way around problems. I have also checked online, the compatibility of my printer to Windows 10. I have just installed HP Printer Install Wizard. This has also confirmed that everything is functioning correctly and the driver is correct.The Test Print worked. I can see the thumbnail image preview on my printer when attempting to scan to computer via the printer but I am told the same thing that there is no connection to computer. My computer is telling me that my printer/scanner is connected and functioning. I have tried to resolve this by following instructions to change USB ports, unplug computer and restart, unplug USB and reinsert. When I open Fax and Scan, the scan will not work and I get a message telling me my printer is not connected to my computer. Seems to me it is about time Windows took a serious look at the problem and fixed the bug themselves! I have an HP Photosmart 5520 printer/scanner. The printer is working.
#Hp scanner software window 10 keep failing how to
:smileyfrustrated:Having read many posts on this forum, about similar issues, I am still none the wiser as to how to fix the problem of my scanner failing, as soon as I upgraded to Windows 10.